Brisbane Airport


Transport Information

Brisbane Airport has a variety of transport options – inter-terminal, transport to the city or car rental.

Airtrain offers convenient services between the Airport, Brisbane City and the Gold Coast, as well as transfers between the Domestic and International Terminals. Airtrain operates every day between 5.45am and 10pm, departing every 15 minutes during peak hours.

Con-x-ion Airport Transfers meet every flight arriving into Brisbane Airport seven days a week, offering one way or return ‘door-to-door’ coach services to/from Brisbane city and CBD, the Gold Coast, Brisbane Cruise Terminal/Portside Wharf Hamilton and the Sunshine Coast.

International Terminal: The car rental customer service desks are located on Level 2.

Domestic Terminal: The car rental customer service desks are located on Level 1.

International Terminal: Located at the northern end of Arrivals on Level 2

Domestic Terminal: Located centrally in front of the terminal

Brisbane Airport offers a complimentary Airport Transfer Bus.

The complimentary Airport Transfer Bus can transfer you between the Domestic and International Terminals as well as Skygate, formerly known as Airport Village

At Skygate you’ll find a range of stores including a supermarket, chemist, hairdresser, bakery, beauty salon, cafes, bars, restaurants and over 120 discount factory outlets

Approximate transfer times are as follows:

Skygate to International Terminal: 7 mins

International Terminal to Domestic Terminal: 10mins

Domestic Terminal to International Terminal: 10mins

Con-x-ion Airport Transfers meet every flight arriving into Brisbane Airport seven days a week, offering one way or return ‘door-to-door’ coach services to/from Brisbane city and CBD, the Gold Coast, Brisbane Cruise Terminal/Portside Wharf Hamilton and the Sunshine Coast. International Terminal: Customer Service Counter – Level 2

Domestic Terminal: Kerbside booth – Plaza Area

Phone: +61 7 5556 9888

Website: www.cxn.com.au

Money & Tax Information

Travelex has ATMs in both the Domestic and International Terminals, with selected ATMs dispensing Australian Dollars, New Zealand Dollars, US Dollars and Euro.

You can purchase over 40 currencies online from Travelex and pick up at any Travelex store at the International and Domestic Terminals (Central area). $0 commission and a choice of currencies

The Tourist Refund Scheme (TRS) enables you to claim a refund of the goods and services tax (GST) and wine equalisation tax (WET) that you pay on goods you buy in Australia.
Internatioanl terminal locations are as follows:

  • Level 1 Office: Go here if you have items that need to be checked into your luggage (i.e. large items or LAGS).
  • Level 3 (After customs, before Duty-free): Go here for all carry on items. Also go here to present your paperwork if you have presented your items at level 1.

Facilities

Brisbane Airport offers a range of convenient facilities aimed at taking the stress out of your journey process!

BNE offers passengers 3 hours and 500MB of free browsing. For more information on how to access the Brisbane Airport Free Wi-Fi service, click here.

If you have lost or found an item at Brisbane Airport, please contact the most appropriate area listed here.

Click HERE to find facility locations within the terminals.

Security

liquid and aerosols

Liquids, Aerosols and Gels (LAGs)

When travelling on international flights from Brisbane Airport passengers will need to comply with requirements for Duty Free and personal liquid, aerosols and gel products.

These restrictions affect items such as drinks, creams, perfumes, sprays, gels, toothpaste and other similar substances in hand luggage taken onto the aircraft, as well as Duty Free goods purchased prior to or at the time of boarding an aircraft.

Requirements for Personal LAGs (not Duty Free)

  1. On all international flights, passengers will only be able to have LAGs in containers up to 100ml in size in carry-on baggage.
  2. These containers must fit into a one-litre, resealable transparent plastic bag that measures approximately 20cm x 20cm.
  3. Only one resealable transparent plastic bag per passenger is allowed.
  4. Containers over 100ml in capacity are not permitted.
  5. Prescription medicines, where the name on the medicine matches the name on the boarding pass, can be brought onboard in carry-on baggage.
  6. Non-prescription medicines and all baby products are also exempt from the security measures, but the amount carried is restricted to a quantity that is reasonable for the duration of the flight.
  7. There are no changes to the amount of LAGs passengers are allowed to pack in checked baggage. Current restrictions on Dangerous Goods remain in force.
  8. All surrendered LAGs will be disposed of in accordance with Australian Quarantine and Customs requirements.
  9. Passengers may be subject to a random pat-down search (undertaken by a person of the same gender).